Our policy on privacy is straightforward. Any information you submit to us remains private and is only shared on a limited basis with third-party companies as needed to directly provide the services offered.
Categories of information
Information about you can be categorized as (a) personally identifiable information, or (b) non-personally identifiable information. “Personally identifiable information” is information that we collect from you, such as your name, postal address, telephone number, fax number, and email address. “Non-personally identifiable information” is information that we collect from you that does not include your name or any information that would allow us to contact you.
How we use and disclose information
Some of the ways in which we use your personally identifiable information may include using it to prepare disputes, to provide you with information that you may request, and to customize your credit repair experience. We may use a third-party processor to handle our disputes. We generally require that the third-party processor not disclose personally identifiable information or use it other than as necessary to perform their services for us.
We will not give or sell your personally identifiable information to other marketers or retailers for them to use to contact you about offers or promotions of their own (other than in connection with the sale of our business).
We may disclose personally identifiable information in order to comply with a subpoena or court order, or when we are required to do so by law. We may also disclose personally identifiable information in cooperation with a law enforcement or government request.
The above policies and restrictions do not apply to our use or disclosure of your non-personally identifiable information. We may freely use and disclose non-personally identifiable information for many purposes and on many occasions.
How we collect information
We collect personally identifiable information from you by “active” means. In other words, you actively give us the information through the sign-up process of credit repair.